The ingredients are very dense and have a different cooking time : try to prolong the cooking time.
Too many ingredients are cooked together : put the larger sized ingredients and the ingredients with a longer cooking time in the lower bowl.
Try to not overload the steam bowls.
Descale your appliance.
Cut the ingredients into small pieces.
The flavour of food is much better in a steamer and therefore any seasoning should be used sparingly.
If required, you can sprinkle it lightly on the food, or add herbs to the steam water to add flavour to your food.
Yes. You should never leave a small electrical appliance unattended whilst in operation. However, you do not have to watch the steamer all the time. Simply set the timer and the bell will let you know when your food is ready to eat. There are no risks of burning the food and no need to stir it.
Caution: Do not forget to put water in the tank.
If the cooking times are different for the food in each of the bowls, start cooking the food that requires the most time in the lower bowl and then add the upper bowl(s) while cooking is in progress to complete the cooking cycle.
Yes - if your steamer baskets have removal bases, then you will be able to remove the bases from baskets 2 and 3 and place a small whole chicken inside the lower of the steam baskets ready for steam cooking.
For recipes with a long cooking time you will need to refill the water tank during the cooking period. To refill the water tank, you should use oven gloves to lift the lid and steamer basket. Carefully lift and empty any water that has collected in the juice collector, then refill the water tank using cold untreated tap water.
Yes, every 7 or 10 times. Simply fill the tank with 1/3 white vinegar and 2/3 water up to the maximum mark. Leave for a few hours, preferably overnight. Rinse out the tank with water before using again.
On average, we recommend descaling your appliance every 7 to 10 uses to maintain an effective flow of steam and extend the life of your appliance.
- Put 3 glasses of white vinegar in the water tank and fill up with water to the maximum level.
- Do not put any other part of the product on the base.
- Leave the solution in the product for a few hours, preferably over night. - then rinse with clear water before use.