How to better use my product
How do I turn on the Extra Crisp?
Simply place it on the unplugged Cook4me, plug in the Extra Crisp and press the "Start" button.
Does the Extra Crisp come with a recipe book?
No, but you can find all the recipes developed on the Tefal app.
What is the purpose of the Extra Crisp?
This is an accessory that allows you to roast, grill, fry without oil and bake pastries in your Cook4me (6L).
What are the temperatures of the different cooking modes?
• Roast: 200°C
Is the Extra Crisp easy to use?
Yes, you just have to put the Extra Crisp on the switched off Cook4me, plug in the Extra Crisp, and follow a cooking program.
Is it possible to make homemade fries instead of frozen fries?
Yes, it is possible to make homemade fries in 43 minutes and frozen fries in 25 minutes.
Can I make my own recipes with the Extra Crisp or use a recipe from the internet?
Yes, there is a manual mode to make an infinite number of recipes and let your culinary creativity run wild.
Is it possible to use the Extra Crisp on a Cook4me bowl outside the Cook4me?
No, for safety reasons the bowl must be in the Cook4me.
Is the Extra Crisp compatible with all Cook4me's, even the first generation?
Yes, the Extra Crisp is compatible with all 6L Cook4me.
Can I put the hot Extra Crisp on the worktop after cooking without leaving any marks on my worktop?
Yes, thanks to the safety feet on the Extra Crisp, you can put it hot on your work surface.
Is it possible to use Extra Crisp cooking and Cook4me cooking at the same time?
No, the Extra Crisp has not been designed to work at the same time with the Cook4me for safety reasons. The Cook4me must be unplugged when the Extra Crisp is running.
Is it possible to use the Extra Crisp on a pan or container of the same diameter?
No, for safety reasons the Extra Crisp can only be used with the Cook4me.
Maintenance and cleaning
How do I store the Extra Crisp?
Do not turn the device over to avoid damaging the screen, and wrap the cable around it.
Technical support
What should I do if my appliance is not working?
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
What should I do if the power cord of my appliance is damaged?
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
How to change the temperature display to Celsius or Fahrenheit?
To change the temperature unit, simply press the following button for 10 seconds:
What is the difference between the Extra Crisp and a convection oven?
The Extra Crisp is 30% faster than a conventional oven*
Various topics
Where can I dispose of my appliance at the end of its life span?
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Where can I buy accessories, consumables or spare parts for my appliance?
Please go to the “Accessories
What are the guarantee conditions of my appliance?
Find more detailed information in the Guarantee
I've just opened my new appliance and I think there is a part missing. What should I do?
If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.
