From Monday December 21th 2020 at 8:00 AM the Tefal Accessories Store will be closed for sales. This is to configure the platform and system for changes required with respect to customs and deliveries in accordance with BREXIT implementation from 1st January 2021. We will be open again from early January with the services and adapted for the new environment. Tefal Accessories will still be available from your local service/repair agent’s in this period, contact details on the REPAIRS page of this site.
Tefal has teamed up with British design and innovation leaders Seymourpowell to create the Retra Breakfast set*. Taking cues from 1950s Italy, this chic matt black kettle and toaster set boasts clean lines, subtle curves and gleaming chrome accents. The retro aesthetic cleverly combines with modern-day functionality to bring a touch of 'new nostalgia' to any style of kitchen. With a 1.7L capacity, the Retro kettle can make up to seven drinks with just one boil – great when you're entertaining. The narrow spout ensures perfect pouring (no more spills!) and, in keeping with its vintage spirit, it's got a pull-off lid for easy filling. Two large water-level windows – one per side – let you see how much water you've put in, so you only boil what you need. You'll never wait long for your first cup as its 3000W heating element boils water in a flash. The element is concealed too, to protect it from limescale, while making inside the kettle smooth for easy cleaning. This Tefal kettle also has a removable anti-scale filter to keep your kettle clean and your water clear for a better-tasting cup. The cordless design and 360° swivel base makes it easy to pick up and pour from anywhere on your worktop, while the auto-off function keeps it from boiling dry.
Form and function: Enjoy breakfast in style with the chic Retro kettle, combining vintage good looks with all the modern functionality you need.
Easy to use: This kettle has a 1.7L capacity to make up to seven drinks at once, narrow spout for precise pouring, pull-off lid for easy filling and two water-level windows to ensure you boil enough.
Fast boiling: The 3000W heating element gives you hot water in a hurry. Plus, it's concealed to protect it from limescale and make cleaning inside your kettle a breeze.
Long-lasting: A removable and washable anti-scale filter keeps your kettle clean and working for longer, while ensuring your water stays clear and your drinks taste great.
Convenient: The cordless design and 360° rotational base make this kettle easy to pick up with your right or left hand. It even turns off automatically, so you know it won't boil dry.
*Co-ordinating toaster available: Tefal Retra TF700N 4-Slice Toaster / Matt Black
• Do not use the kettle with wet hands or if you have bare feet. • Do not leave the power cord hanging over the edge of a table or work surface to avoid any risk of the kettle falling. • Always be aware while the appliance is operating, paying special attention to the steam coming out of the spout, which is very hot. • Also pay attention to the fact that the body of a stainless steel kettle becomes very hot during operation. Do not touch the kettle other than by the handle. • Children should be supervised to ensure that they do not play with the appliance. • If the power cable is damaged, it should be replaced by the manufacturer, its after-sales service or a similarly qualified person to avoid any danger.
The filter is made up of a grid that retains the particles of tartar. It is important to clean it regularly by brushing it or soaking it in a container with a descaling solution (diluted vinegar or citric acid).
Simply wipe the outside with a clean cloth (with a drop of vinegar if necessary) and descale the inside. Never use abrasive products, scouring powder, detergents or other maintenance products because they may discolour the plastic. Take care never to put the kettle, power cord plug or electrical base in water !
Descale regularly, preferably at least once a month and more often if you live in a very hard water area. To descale your kettle: • Use commercial 8° white vinegar: - Fill the kettle with 1/2 l of vinegar, - Leave it to act for 1 hour without heating. • Citric acid: - Boil 1/2 litre water, - Add 25 g citric acid and leave to act for 15 min. • A specific descaling product for plastic kettles: follow the manufacturer's instructions. Empty your kettle and rinse it 5 or 6 times. Start again if necessary.
To descale your filter (depending on model): • Soak the filter in white vinegar or diluted citric acid. • Never use descaling method other than the recommended one.
During use: Follow the instructions in the user manual: keep to the filling level and only fill with water After use: Always empty the excess water from your kettle Maintenance: Descale regularly, at least once a month and more often if you live in a hard water area
Generally caused by scale build-up inside: read the instruction leaflet carefully on how to descale your kettle (depending on model). Alternatively, the kettle may have accidentally been used without water or with insufficient water (an element must always be covered by water), causing the safety cut-off device to operate. Reset in the following way: Wait 5 minutes for the kettle to cool and then refill with water. Push the on/off switch and after about 15 minutes the kettle will automatically reset itself and start to boil.
You may have overfilled the kettle causing water to either leak down the outsides of the kettle when boiling or water to get into the internal steam vent which means water will appear at the base of the kettle on the work surface. Only ever fill your kettle up to the Maximum mark. Also the condensation on the lid may have dripped down on to the work surface.
Because power consumption is high, it may omit some heat. Use a power plug exclusively for the kettle. If there is enough heat that it could cause a burn or if the plastic is deformed, please stop use, and arrange a repair and inspection.
Electric kettles are designed to turn off when they sense steam. This steam may condense and drops of water may fall from the bottom of the handle. This is not a fault. It will also not cause any fault with your kettle.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
This usually happens when the kettle is new; pour away the water from the first few uses. If the problem persists, fill the kettle to its maximum level and add 2 teaspoons of bicarbonate of soda. Boil the kettle, pour away the water and rinse the kettle.