From Monday December 21th 2020 at 8:00 AM the Tefal Accessories Store will be closed for sales. This is to configure the platform and system for changes required with respect to customs and deliveries in accordance with BREXIT implementation from 1st January 2021. We will be open again from early January with the services and adapted for the new environment. Tefal Accessories will still be available from your local service/repair agent’s in this period, contact details on the REPAIRS page of this site.
Wherever you are Tefal is at your service either to repair a product or supply accessories and spare parts.
WITHIN THE MANUACTURER’S GUARANTEE PERIOD
If your item is within the guarantee period, please contact our Customer Relations Team first either via the Helpline on: 0345 602 1454 (UK) or 01 677 4003 (Republic of Ireland) or by email via Contact Us. Or visit one of our Tefal Home and Cook retail outlets near you, listed below.
NOTE: You can obtain face to face advice or book in your product for repair at any of our Home and Cook Stores, if you do not have a store locally and need help or advice please contact our Customer Relations Team who can also arrange repair of your product.
OUTSIDE OF THE MANUFACTURER’S GUARANTEE PERIOD
If your item is out of guarantee you can visit one of our local Tefal Home and Cook Outlets or contact our authorised service agent directly to arrange a repair directly.
The red pin represents a Tefal Authorised Repair Centre and resellers of original parts and accessories.
The blue pin represents Drop off points at our retail locations for product repairs.