• To help you, we advise you to consult the following sections:
• Has your appliance stopped working?
Your appliance is within the guarantee
Have it repaired free of charge by one of our approved repairers.
If your appliance is no longer within the guarantee, there are 2 solutions available to you:
Go directly to one of our approved repairers who will welcome you and take charge of your appliance to carry out a diagnosis and estimate.
• If your contact is not related to a product or you are a Non UK/ROI resident, check these sections:
Create a case
• You can contact us by email by clicking below on "CREATE A CASE". Please then select the topic related to your enquiry.
Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible:
For your information our Customer Relations opening hours are:
Monday to Friday 8.00am to 8.00pm
• Would you like to contact us by phone or by post?
Telephone Helplines are open Monday to Friday 8.00am to 8.00pm:
UK - 0345 602 1454
ROI - 01 677 4003
UK - 0345 601 1232
ROI - 0345 677 4405
Our address is:
Groupe SEB UK Ltd.
Riding Court Road