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• To help you, we advise you to consult the following sections:

• If your contact is not related to a product or you are a Non UK/ROI resident, check these sections:

• You can contact us by email by clicking below on "CREATE A CASE". Please then select the topic related to your enquiry.
Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible:

Create a case

For your information our Customer Relations opening hours are:
Monday to Friday 8.00am to 5.00pm


• Would you like to contact us by phone or by post?

Telephone Helplines are open Monday to Friday 10.00am to 4.00pm:
0345 602 1454


Our address is:
Groupe SEB UK Ltd.
Customer Relations
Ditton Park
Riding Court Road