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• To help you, we advise you to consult the following sections:

• If your contact is not related to a product or you are a Non UK/ROI resident, check these sections:


• You can contact us using a simple webform to create a case, please select the topic related to your enquiry.
Then complete the form that will appear and send it to us. We will reply to your query as quickly as possible:

Create a case

• Would you like to contact us by phone or by post?

For your information our Customer Relations opening hours are:
Monday to Friday 8.30am to 5.00pm
Telephone Helplines are open Monday to Friday 10.00am to 4.00pm:
UK – 0345 602 1454
ROI – 01 677 4003



Our address is:

Groupe SEB UK Ltd
Customer Relations Department
Riverside House
Riverside Walk
Windsor
Berkshire
SL4 1NA