TEFAL Tefal IXEO QT1020 All-in-One Iron and Clothes Steamer Solution / Black & Copper QT1020G0

The first all-in-one iron and garment steamer solution for outstanding garment care in a minute!

Offering a revolutionary experience with the outstanding all-in-one garment care solution, discover the Tefal IXEO iron & steamer solution, to satisfy all your garment care needs with one convenient device. High-efficiency steaming and lightweight ironing come together with a built-in three-position Smart Board that offers comfortable upright and inclined ironing with enhanced ergonomics. High-efficiency wrinkle removal is achieved through 1600W of power and Turbo Steam Technology that offers a high-power 5-bar pump pressure. Thanks to a rapid 45-second heat-up time perfect for last-minute touch-ups and the Smart Protect system, meaning a smart product with a temperature adapted to all garments with no need of settings: garment care in a flash! The easy iron head boasts a feather-light user experience, with a lightweight design at half the weight of a traditional steam iron. Enhanced features round off the perfect IXEO all-in-one iron & steamer package—all without the need of an ironing board.

by Tefal

Essentials

Comfort and ease with built-in Smart Board
Three upright and inclined positions with enhanced ergonomics offer greater ease and efficiency, with the ultimate convenience of a built-in design—meaning there's no longer any need of an ironing board.
Dependable and efficient wrinkle removal
Steam iron heated soleplate technology, combined to Turbo Steam Technology 5-bar pump pressure, produce high-efficiency wrinkle removal with results you can count on.
Improved ease-of-use with new iron head
A brand-new design offers a comfortable, lightweight ironing experience with an iron head that's half the weight of a traditional steam iron, and helps to go in all details.
Convenience with results in a flash
A rapid 45-second heat-up time means your all-in-one device is ready when you need it, to get you out the door looking your absolute best in no time.
Ultimate convenience thanks to removable water tank
The generous volume of the 1 L removable water tank ensures long steaming sessions and refills that couldn't be easier.
Safe for all kinds of garments
Benefit from garment care that's safe to use on your entire wardrobe, with steaming for all fabrics, even the most delicate, such as silk.
Flexibility and convenience with smart removable base
For full flexibility and convenience, the portable and lightweight base allows you to refresh any time, any place, for use on curtains, furniture, and more.
Additional benefits: refreshes and sanitizes
The intense power of steam kills up to 99.99% of germs and bacteria, refreshing and removing odors as it steams, for fresh garments and perfect hygiene.
Convenient thanks to included accessories
Select models include handy accessories like the fabric brush, designed for thick fabrics, and clips to fasten your garments to the built-in Smart Vertical Board.
Easy transportation
Thanks to small wheels under the product, transportation is made so easy so that you can move your appliance everywhere in your home.

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Accessories

Anti-calc cartridge IXEO XD5100E0

Extends the lifespan of your appliance!

£12.10

Price Observed

Stock available
IRONING BOARD COVER XD5150E0

Extra protection for your garment steamer

£15.40

Price Observed

Stock available
Removable water tank CS-41959971

1 L

£9.60

Price Observed

Stock available
Accessory kit CS-41960123

Practical

£6.50

Price Observed

Stock available

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Specifications

‹	Tefal IXEO QT1020 All-in-One Iron and Clothes Steamer Solution / Black & Copper
STEAM & POWER PERFORMANCE
Power	1600
Steam head	Ceramic Soleplate
Heat-up time	45 s
Sanitize
COMFORT IN USE
Adjustable pole	Double
Clips
Steam control on handle
Hanger hook
Water tank capacity	1 L
Auto-Off	Yes
On/Off switch	Hand operated
Water tank	Removable
Autonomy	40 min
Steam ready indicator
Power cord storage	Hook
Detachable base
Wheels
Anti scale function	Cartridge
Steam on demand
Heated soleplate
Usage	Vertical & Horizontal
DURABILITY
Scale alert
ACCESSORIES
Accessories	Fabric brush
OTHER FEATURES
Colours	Black / Copper metal
	BUY FROM RETAILERS

Instructions & Manual

Frequent questions

How to better use my product

How to use the Smart Board?

To use the Smart Board, place your hands on each side of the board, lift it vertically and incline it according to your preference:

How to fill the tank?

The IXEO tank is removable, for maximum comfort of use.
With a one-litre volume, it allows you to do short or long sessions.

How to store IXEO?

With its clean design, IXEO can easily blend into your home.
Equipped with small wheels underneath its base, you can easily move it effortlessly.
However, if you wish to store the product, it can be lowered to a height of 105cm.
More compact, it can then easily be stored in a dressing room or closet.

What water should I use for ironing?

• Tap water:
Your appliance has been designed to work with tap water. If your water is very hard (hardness higher than 30°f or 17°dH or 21°e), mix 50% tap water with 50% distilled water (available in stores).
In some seaside regions, the salt content in your water may be high. In this case, use distilled water only.

• Softener:
There are several types of softeners and the water in most of them can be used in the steam generator. However, some softeners, especially those that use chemicals such as salt, can cause white or brown stains. This is particularly the case for filter jugs.
If you experience this sort of problem, we suggest you try using untreated tap water or bottled water.

• Remember:
Never use rainwater, pure demineralized water or pure distilled water from shops, or water containing additives (such as starch, perfume or water from other household appliances). Such additives can affect the steam properties and at high temperatures, form deposits in the steam generator chamber, which are likely to stain your laundry and cause premature ageing of the appliance.

Maintenance and cleaning

How do I change my anti-calc collector?

IXEO is equipped with an anti-calc cartridge system to increase its life span.
The lifetime of your cartridge depends on the number of ironing hours per week and the hardness of the water in your area.
On average, 1 IXEO cartridge gives about 8 months of ironing.
When the cartridge reaches the end of its life, a warning light appears on the product base.
You are then advised to change the cartridge in order to continue using your device in the best conditions.
Simply remove the tank from the device, replace the existing cartridge with the new one, put your tank full of water back in.
A priming phase of about 1 minute 30 seconds is then necessary.

For more details, see the "Anti-calc" section in the user manual.

Technical support

There is no more steam.

Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.

The appliance is no longer heating.

Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.

I can see water leaks.

The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.

The steam output decreases.

Your appliance has limescale, consult the "Descaling" section in the instructions.

The steam stains clothing.

You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.

The appliance is spitting water.

What should I do if my appliance is not working?

After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.

What should I do if the power cable or the cord guard of my appliance is damaged?

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

How to assemble my product?

To help you assemble your IXEO, simply follow this video:

When assembling the board, I have difficulty inserting the board into the 2 metal masts. What should I do?

Make sure that the 2 masts are correctly oriented first:

Why does my orange light keep flashing after I have just rinsed the boiler?

After rinsing the boiler, you need to press and hold the restart button for about 3 seconds to stop the light flashing.

Various topics

Where can I dispose of my appliance at the end of its life span?

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

Where can I buy accessories, consumables or spare parts for my appliance?

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

What are the guarantee conditions of my appliance?

Find more detailed information in the Guarantee section of this website.

How to better use my productHow to use the Smart Board?To use the Smart Board, place your hands on each side of the board, lift it vertically and incline it according to your preference:

How to fill the tank?The IXEO tank is removable, for maximum comfort of use.
With a one-litre volume, it allows you to do short or long sessions.

How to store IXEO?With its clean design, IXEO can easily blend into your home.
Equipped with small wheels underneath its base, you can easily move it effortlessly.
However, if you wish to store the product, it can be lowered to a height of 105cm.
More compact, it can then easily be stored in a dressing room or closet.

What water should I use for ironing?• Tap water:
Your appliance has been designed to work with tap water. If your water is very hard (hardness higher than 30°f or 17°dH or 21°e), mix 50% tap water with 50% distilled water (available in stores).
In some seaside regions, the salt content in your water may be high. In this case, use distilled water only.

• Softener:
There are several types of softeners and the water in most of them can be used in the steam generator. However, some softeners, especially those that use chemicals such as salt, can cause white or brown stains. This is particularly the case for filter jugs.
If you experience this sort of problem, we suggest you try using untreated tap water or bottled water.

• Remember:
Never use rainwater, pure demineralized water or pure distilled water from shops, or water containing additives (such as starch, perfume or water from other household appliances). Such additives can affect the steam properties and at high temperatures, form deposits in the steam generator chamber, which are likely to stain your laundry and cause premature ageing of the appliance.Maintenance and cleaningHow do I change my anti-calc collector?IXEO is equipped with an anti-calc cartridge system to increase its life span.
The lifetime of your cartridge depends on the number of ironing hours per week and the hardness of the water in your area.
On average, 1 IXEO cartridge gives about 8 months of ironing.
When the cartridge reaches the end of its life, a warning light appears on the product base.
You are then advised to change the cartridge in order to continue using your device in the best conditions.
Simply remove the tank from the device, replace the existing cartridge with the new one, put your tank full of water back in.
A priming phase of about 1 minute 30 seconds is then necessary.

For more details, see the "Anti-calc" section in the user manual.Technical supportThere is no more steam.Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.The appliance is no longer heating.Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.I can see water leaks.The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.The steam output decreases.Your appliance has limescale, consult the "Descaling" section in the instructions.The steam stains clothing.You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.The appliance is spitting water.You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.What should I do if my appliance is not working?After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself and take it to an approved repair centre.What should I do if the power cable or the cord guard of my appliance is damaged?Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.How to assemble my product?To help you assemble your IXEO, simply follow this video:

When assembling the board, I have difficulty inserting the board into the 2 metal masts. What should I do?Make sure that the 2 masts are correctly oriented first:

Why does my orange light keep flashing after I have just rinsed the boiler?After rinsing the boiler, you need to press and hold the restart button for about 3 seconds to stop the light flashing.Various topicsWhere can I dispose of my appliance at the end of its life span?Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.Where can I buy accessories, consumables or spare parts for my appliance?Please go to the “Accessories” section of the website to easily find whatever you need for your product.What are the guarantee conditions of my appliance?Find more detailed information in the Guarantee section of this website.

Tefal IXEO QT1020 All-in-One Iron and Clothes Steamer Solution / Black & Copper

TEFAL Tefal IXEO QT1020 All-in-One Iron and Clothes Steamer Solution / Black & Copper

The first all-in-one iron and garment steamer solution for outstanding garment care in a minute!

Comfort and ease with built-in Smart Board

Dependable and efficient wrinkle removal

Improved ease-of-use with new iron head

Convenience with results in a flash

Ultimate convenience thanks to removable water tank

Safe for all kinds of garments

Flexibility and convenience with smart removable base

Additional benefits: refreshes and sanitizes

Convenient thanks to included accessories

Easy transportation