Tefal voluntarily recallsTefal X-Force Flex 15.60 and X-Force Flex 14.60 TY99 type stick Vacuum Cleaners.

Tefal is conducting as a preventive measure a voluntary recall of the battery packs for affected stick vacuums to ensure safe and reliable use for its customers. Tefal has become aware that in rare cases and exclusively during use of the product, thermal events may occur due to a defect in a component of the battery pack.

All customers in the possession of a Tefal X-Force Flex 15.60 and X-Force Flex 14.60 TY99 type are requested to check if your product is affected and to stop the use of the handstick vacuum cleaner. We will send affected customers a battery pack replacement due to a possible safety risk.

For more information, to find out if your product is affected or request a replacement, please use our dedicated website: