Instant Hot Water Dispenser, Hot Water instantly, Energy Savings

Yes, it could happen that some water splashes, but to avoid splashing we recommend you use a taller cup or you simply lift it closer to the spout.

Yes! You can still use hot water on demand without the filter cartridge. However, if you live in an area affected by hard water, we strongly advises you to use the cartridge in order to provide better tasting, healthier water and to reduce lime scale.

Check that the lid of your kettle is closed and the filter is in place.
If so, please take your kettle to an authorised repairer.

No, the water in the tank comes straight from your cold tap. The cold water goes from the tank to a pump and then is heated instantly.

• Do not use the kettle with wet hands or if you have bare feet.
• Do not leave the power cord hanging over the edge of a table or work surface to avoid any risk of the kettle falling.
• Always be aware while the appliance is operating, paying special attention to the steam coming out of the spout, which is very hot.
• Also pay attention to the fact that the body of a stainless steel kettle becomes very hot during operation. Do not touch the kettle other than by the handle.
• Children should be supervised to ensure that they do not play with the appliance.
• If the power cable is damaged, it should be replaced by the manufacturer, its after-sales service or a similarly qualified person to avoid any danger.

The minimum temperature of the water is 80°C.

You can only use water in the product. If you boil liquids other than water, it may result in leakage, spillage or damage.

You can boil mineral water. If there are many minerals in the water, the stainless steel will easily stain (Depending model). We recommend that you periodically clean your kettle.

It may look like there is more space for water, but if you put in over the maximum it was designed for, it may leak when the water boils. Please do not overfill the kettle.

It is depending the kettle size, never use even if the water is below the minimum line on the kettle window.

To reduce water staining and prevent leakage from the kettle tipping over, we recommend that you empty the kettle after use.

Yes: never rub the heating element with a cloth or any abrasive material. Descaling is quite enough to clean it.

The filter is made up of a grid that retains the particles of tartar. It is important to clean it regularly by brushing it or soaking it in a container with a descaling solution (diluted vinegar or citric acid).

Simply wipe the outside with a clean cloth (with a drop of vinegar if necessary) and descale the inside. Never use abrasive products, scouring powder, detergents or other maintenance products because they may discolour the plastic. Take care never to put the kettle, power cord plug or electrical base in water !

Descale regularly, preferably at least once a month and more often if you live in a very hard water area.
To descale your kettle:
• Use commercial 8° white vinegar:
- Fill the kettle with 1/2 l of vinegar,
- Leave it to act for 1 hour without heating.
• Citric acid:
- Boil 1/2 litre water,
- Add 25 g citric acid and leave to act for 15 min.
• A specific descaling product for plastic kettles: follow the manufacturer's instructions.
Empty your kettle and rinse it 5 or 6 times.
Start again if necessary.

To descale your filter (depending on model):
• Soak the filter in white vinegar or diluted citric acid.
• Never use descaling method other than the recommended one.

In some regions where the water contains high levels of iron, the natural lime deposit inside your kettle may take on a brown or black colour.

During use:
Follow the instructions in the user manual: keep to the filling level and only fill with water
After use:
Always empty the excess water from your kettle
Maintenance:
Descale regularly, at least once a month and more often if you live in a hard water area

Prior to first use, rinse the interior of your kettle and bring water to a boil once or twice

The 360 degree base must rotate freely.

This can be due to the high efficiency element design which heat the water.

You may have overfilled the kettle causing water to either leak down the outsides of the kettle when boiling or water to get into the internal steam vent which means water will appear at the base of the kettle on the work surface. Only ever fill your kettle up to the Maximum mark. Also the condensation on the lid may have dripped down on to the work surface.

It isn't a cord-reel type. Please remove and extend the part wound around the plate manually.

Because power consumption is high, it may omit some heat. Use a power plug exclusively for the kettle. If there is enough heat that it could cause a burn or if the plastic is deformed, please stop use, and arrange a repair and inspection.

The internal parts may make noises with the change in temperature. There is nothing wrong with it.

Electric kettles are designed to turn off when they sense steam. This steam may condense and drops of water may fall from the bottom of the handle. This is not a fault. It will also not cause any fault with your kettle.

Immediately after boiling, the sensor that automatically turns the power off will be hot, and the power switch may not operate. Wait until the sensor has cooled and then try again.

Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.

Less than 5W.

This usually happens when the kettle is new; pour away the water from the first few uses. If the problem persists, fill the kettle to its maximum level and add 2 teaspoons of bicarbonate of soda. Boil the kettle, pour away the water and rinse the kettle.

This phenomenon is normal in hard water regions. It is caused by the calcium and magnesium carbonate present in the water.
Tip: regular descaling will be necessary.

Electric kettles boil the necessary amount for the necessary time and are not usually equipped with features to keep water warm. It boils water very quickly so there is no need to keep water warm.

Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.

If you believe that one part is missing, please call Consumer Services Center and we will help you find a suitable solution.

Please go to the “Accessories” section of the website to easily find whatever you need for your product.

Find more detailed information in the Guarantee section of this website.