Your account, to be created from the app, allows you to benefit from additional services related to the interaction of your app with your product: • Find the recipes saved in your notebooks and favourites directly on the robot's screen. • Follow remotely the progress of the recipe on your product and receive recipe notifications. • Display on your product a recipe that you have selected in the application.
From the home page of your device, go to "Settings" and select "Associate an account". • Download the application on your smartphone from the Google Play store or the App Store. • From the app, add the product you own and then create an account or sign in. • An association code is generated. Enter it in your application.
Even if your product doesn't need a very fast WiFi connection to work, the received WiFi signal must still be stable. If the screen displays a connectivity error, you can move the product closer to your box or add a WiFi repeater (see FAQ 'I don't have WiFi access in my kitchen').
If your product loses the WiFi connection during a recipe, you will be able to finish your recipe without any inconvenience. However, the videos of that recipe will no longer be accessible until the connection is re-established.
If the WiFi connection is interrupted during an update, this cannot be completed. Your product will be able to reboot to its current version and this update will be rescheduled the next time you start it.
If your smartphone loses internet connection (WiFi or 4G) during a recipe it will have no impact on your product which will be able to execute the recipe without any problem. You will simply no longer be able to follow the progress of the recipe remotely on your smartphone and you will no longer receive notifications about the end of a step or the addition of an ingredient.
Your product can only be associated with one account. However, any application that is connected to this account can interact with this product. If you have a tablet and a smartphone, or if other members of your household want to interact with your product, they can simply connect their application using your account.
As soon as an update is available, your product when it connects to the WiFi will suggest you to do the update.
Some updates are priorities for security reasons and you will need to perform them before you can use your product. Others may be delayed. You can then perform them now or later by going to your product's settings.
If an update fails, you can download it again. If despite several attempts you are unable to install it, move the product closer to your box, the connection from your kitchen may be too weak to download it. If the update fails even close to your box, please contact our customer service.
Yes, your device can be used with several smartphones or tablets, even if your product can only be associated with a single account. So if you own a tablet and a smartphone, or if other members of your household wish to interact with your product, they simply need to connect their application using your account.
If your product is associated with your user account, you will be able to follow the progress of your recipe on your application. You will also receive end-of-stage or alert notifications. If you do not receive these notifications, please enable them in your iOS or Android settings.
To remotely send a recipe from your application to your product, simply open a recipe and click on the icon with your product. If your product is on standby, it will open on your product as soon as it connects to Wifi. If the product is running, it will be displayed in a few seconds if your product is not already making another recipe.
Place your device on a flat, stable surface. To obtain an optimal connection between your device and your box, it is recommended to position your device in a place where the Wifi signal received from your box is strong. You can test the connection by positioning your smartphone at the location of your product to see if the WiFi signal received at that location is strong enough. If the connection is interrupted (connection symbol crossed out), please bring your device and your box closer together to reestablish the connection. The presence of the fixed connection indicator (application or product) ensures that your devices are connected.
• From the home page of your appliance, go to "Settings" and select "Connectivity and Account". • Download the app on your smartphone from the Google Play store or the App Store. • From the app, create an account or log in to an existing account then add the product you own. • Follow the different steps displayed successively on the product and on the app. • An association code is generated. Enter it in your app.
Your Cookeo connects to WiFi using your phone: • From the home page of your appliance, go to "Settings", select "Connectivity and Account" then "Activate connection". • Follow the steps that will suggest you to download the app on your smartphone from the Google Play store or the App store. • From the app, create an account or log in then add the product you own. • Follow the different steps displayed successively on the product and on the app.
The application has rich content and requires a stable Wi-Fi connection to download correctly. If your application does not download correctly, delete it and try to download again when you have a more stable Wi-Fi connection. During initial installation, the download may take several minutes while the application saves all the photos on your Smartphone or tablet.
You must create an account and log in to your app to access this feature.
• Go to the recipe you wish to bookmark and select the bookmark logo in the top right corner. • A "My Notebooks" tab appears: select the "My Favorites" location. • The recipe has been added.
You need to create an account and sign in to the application in order to access this feature. Click the sharing logo to view the sharing options. You can then choose how you would like to share this recipe.
Your application uses notifications to alert you at the end of cooking times using a beep. If you want to turn off this signal, simply deactivate it in your tablet or Smartphone. You may also disable sounds in the parameter settings for notifications on your telephone or tablet.
Your application uses notifications to alert you when your cooking is finished but also to let you know when new content (information, recipe...) is available. If you wish, you can disable them from your smartphone settings.
You must create an account and log in to your app to access these features.
Once logged in, you will be able to read the comments and see the notes that community members have given to the recipe by clicking on the notes/comments area.
Once you have completed your search, specific filters make it easier for you to find the recipes that meet your needs.
The customizable filter: • Click on "Filter" in order to sort the recipes according to the type of dish (starter, main course, dessert), the time it takes to make the recipe, the minimum rating, their themes (or packs)... • You can also choose to select only the recipes of the brand or the recipes proposed by the community.
Sorting recipes: Once you have made a search, you can sort your recipes by popularity, rating, age or alphabetical order.
You must create an account and log in to your app to access this feature.
• Choose the "My Universe" tab in the navigation bar. • There, you will find your recipe booklets and can create new ones by clicking on "New booklet".
You must create an account and log in to your app to access these features.
Once logged into your account, you will be able to rate the recipe and add a comment by following the instructions that appear on the screen after clicking on the notes/comments space.
The app is no longer compatible on Android versions 4.4.4 or lower, because of reinforced data security.
As far as possible, we recommend that you update your device to a higher Android version or use another compatible device.
Updates will not only allow you to enjoy a richer experience with new features and compatibility with the latest technology, but will also protect you against possible security vulnerabilities that have been fixed in the latest versions.
Choose the "My Universe" tab in the navigation bar, then select the booklet you wish to modify or delete. Click on the pencil at the top right of the screen, then select the action you are looking for ("Delete booklet", "Rename booklet" or "Delete recipes").
When using the search function, select "Filter recipes". In the "Recipes" section, select "Community" only. You will then be able to see the recipes from the community.
• In "My universe", select "My profile". • Click on the image of the registered product. • Click on "Remove the product". The app will then ask you to select a product.
It is important to select your product in the app in order to find the right recipes for that product. This way, the app will suggest hundreds of ideal recipes. It will also let you add your accessories and access the associated recipes.
• Start/Stop button: touch the white spot at the bottom of the screen to turn on your device. • Touch screen: scroll the screen with your finger and select your feature. • Back key: once you have selected a feature, a back button will appear at the bottom left to return to the previous screen. It does not appear when you are on the home screen.
Thanks to the function "In my fridge" you can indicate the ingredients that you have at your disposal and we will suggest suitable recipes.
• You can access this feature from the home screen. • Add one or two ingredients by typing their name in the search bar and selecting it from the suggestions. • You can then enter the weight of the added ingredients so that we can offer you recipes for those quantities.
Access the home menu using the "Contextual Menu" touch button on the right side of the screen. This button also allows you to return to put your appliance on standby.
Thanks to the library, find the recipes integrated in your appliance. Thanks to the connection with your application, you'll have access to more recipes from the brand and the community!
• You can access the recipe library from the "Inspiration" menu. • Keep in mind that if you are not connected to the WiFi, you will only have access to the list of recipes integrated into your appliance. • When you are in the library, you can scroll through the recipes.
• You can find the recipe booklets that you created with the app. • You can access the recipe library from "My Universe". • Please note that if you are not connected to your user account, no recipe will appear. • You have to go through the app to add or remove recipes from your booklets.
The list of cookings by ingredients offers you cooking times and cooking modes adapted to the quantity you have at your disposal. There are 5 categories of food: Starches, Vegetables, Fishes, Meats and Eggs. You can access the ingredients cooking list from the home menu under "Cooking ingredients".
There is no standby mode on your product. To stop a program anytime during the cooking process, press the start / stop button for 3 seconds. If you are not planning to use your appliance within the next hour, simply unplug it.
Rotative knob: you can switch from one program to another by turning the rotative knob and launch the program by short-pressing the start / stop button.
To stop a program anytime during the cooking, you just need to press the start / stop button during 3 seconds.
To adjust the temperature or the time of your program, first turn the rotative knob to select your program, then press the thermometer or timer buttons to adjust the settings. Turn the knob to the right to increase the cooking time or temperature, turn the knob to the left to decrease (if "Auto" is displayed on the screen, it means that the program's temperature or time are already optimized and therefore are not adjustable). When the temperature and time are adjusted to your desire, you can launch the cooking program by pressing the start / stop button.
To launch a delayed start, turn the rotative knob to select your program, adjust your temperature and time if needed, and press the button showing a little clock on the top right of the panel to set a delayed start. The small orange light lights on to indicate that the delayed start is on. Turn the knob to adjust the delayed start duration, and then press the start / stop button to launch the cooking program. The cooking phase will start when the delayed start time has elapsed.
Express cooking allows you to cook very quickly your recipes for soups, purees, compotes, meat chunks recipes, pasta or rice dishes...
What you need to know: • The filling level of the bowl should never exceed the MAX level. • For food that can expand during cooking (rice, seeds, lentils, peas, etc.), do not fill the bowl beyond half its maximum capacity. • The bowl should always be filled with a minimum of 250 ml of liquid. • When the timer reaches 0 and the following screen appears, you will notice a release of steam at the back of the lid.
CAUTION: Do not put your hands near the steam outlet! It is possible that a slight flow of steam may escape from the back of the product during cooking.
Strong browning allows you to brown ingredients strongly and gives a golden and crispy appearance to all types of ingredients such as potatoes, meat...
Ingredients should never be filled above the MAX level. The lid must always be open.
You control the cooking time. Leave the ingredients to cook until you are satisfied with the result. Then click 'STOP' to stop cooking.
• Low temperature cooking is ideal for long cooking times, up to 12 hours, with the lid closed for a tender and very melting result. • Classic simmering is used with the lid open to thicken or reduce a sauce at the end of cooking.
• The "Sous vide immersion" mode cooks the vacuum-sealed ingredients and immersed in 3L of water. • The "Sous vide Eco" mode cooks the ingredients with only 5 cl of water using the steam basket.
• The "Gentle steam" mode is ideal for healthily cooking delicate ingredients such as fish and seafood. • The "Boost steam" mode is more suitable for meat or vegetables.
This function is not available for all cooking modes or for all preparations. This is intentional to prevent possible bacterial growth that is undesirable for your health.
• The filling level of the bowl must never exceed the MAX level. • For food that may expand during cooking (rice, seeds, lentils, peas, etc.), do not fill the bowl beyond half its maximum capacity. • The bowl should always be filled with a minimum of 200 ml of liquid.
! Don't put your hands near the steam exhaust! It is possible that a slight flow of steam may escape from the back of the appliance during cooking.
• The required amount of water varies depending on the recipe and cooking time. • Always use a minimum of 200 ml of liquid. • Place the steam basket in the bowl and make sure that the food does not touch the lid.
! Do not put your hands near the steam exhaust! It is possible that a slight flow of steam may escape from the back of the appliance during decompression phase.
• Check that the opening handle is in the open position before moving the lid to the closed position (open padlock). • Check that the nut of the metal lid is quite tight. • Check that the violet ball cap (located on the top of the metal lid) is in the correct locked position (closed padlock). • If you are at the end of cooking and you want to close the lid, wait until the hot vapours have dissipated before closing the lid. • Check for foreign bodies between the bowl and the heating plate. Remove the bowl and check that the heating plate, the central element and the underside of the bowl are clean. Also check that the central element can move freely. • The bowl may be deformed (after an impact, fall...). The bowl must be changed at an authorised service centre.
Your product is not connected to the WiFi (via the modem or via a mobile phone). Therefore, you can only access the 250 recipes contained in your product. We advise you to check that WiFi is activated on your modem/phone and to get closer to your modem/phone. We remind you that your product cannot connect to a 5GHz WiFi network, a WiFi network with a password containing special characters, as well as open WiFi networks (which do not require a password).
Your product is connected to the WiFi (via modem, mobile phone,...), but not connected to the database. Therefore, you can only access the 250 recipes contained in your product.
Your product is connected to the WiFi (via modem, mobile phone,...) and to the database. As a result, you can access more than 1,500 recipes.
1. Check that the appliance is not in standby mode by pressing the rotary knob. 2. Make sure that the power cable is connected to the power supply. 3. If the product is powered, unplug the power cord for 10 - 15 seconds and then plug it back in. If the problem persists, contact our customer service or take your appliance to an approved service centre.
To view the images, it is necessary to authorize the downloading of photos via a Wi-Fi connection. This validation takes place at the initial startup of the device. This setting can be changed in the "Settings" section of the Cookeo.
• Check that the silicone gasket is properly placed. • Check that the lid is in proper position for closing (align the small arrow and lock the lid clockwise). • Check for foreign bodies between the bowl and the heating plate. Remove the bowl and check that the heating plate, the central element and the underside of the bowl are clean. Also check that the central element can move freely. • The bowl may be deformed (after an impact, fall...). The bowl must be changed at an authorised service centre.
• This is normal, the odour will disappear completely after a few uses. • For a quick removal of the smell, you can put 0.5 liter of water, one cup of white vinegar and 2 slices of lemon in the cooking bowl, and launch a steam program for 10 minutes. • Be sure to thoroughly clean the items listed in the instructions: cooking vessel, metal lid, before re-using your appliance.
• Check that there is no cooking in progress. • Check that the pressure is fully released by pressing the pressure release button. • Unplug the product and wait until it cools completely.
Make sure that the power cable is connected to both your device and the mains power supply. If the problem persists, take your device to an authorized service centre.
• The silicone gasket in the lid is not in the proper position. In this case, let the appliance fully cool down, check the silicone gasket position, replace it properly if needed. • The safety valve and pressure release valve may be clogged, or not in the proper position. In this case, let the appliance fully cool down, check the valves position and make sure they are clean, then replace it properly. • If the problem persists after this check, take your product to an approved service centre.
The lid is not in the proper position. According to the cooking program selected, the lid needs to be fully locked, closed but not locked, or fully opened. Please refer to your user manual to check which lid position is suitable for each cooking program.
1. Make sure that the power cable is connected to the power supply. 2. If the product is powered, unplug the power cord for 10 - 15 seconds and then plug it back in.
If the problem persists, contact our customer service or take your device to an approved service centre.
6 jars set (ref. XA606000): You can place 4 jars underneath and 2 jars on top. Be careful to place the two upper jars towards the front to prevent them from tipping over or hindering the lid from closing.
8 jars set (ref. XA6140E0): You can place the 8 jars with the 2 supports of 4 jars one on top of the other in the bowl.
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