User manual and frequently asked questions Tefal IXEO Power QT2020 All-in-One Iron and Clothes Steamer Solution / Black & Copper

The power of a steam generator with the convenience of a garment steamer
  • Iron in comfort flat, vertically or on an incline on the built-in Smart Board
  • Achieve quality results faster using 5.8 bars and 200g/min steam boost
  • Simplify ironing with an ultra-light steam head and three steam settings
  • Refresh and sanitise upholstery around the home thanks to the portable tank

Reference : QT2020G0

Frequent questions
To use the Smart Board, place your hands on each side of the board, lift it vertically and incline it according to your preference:

The IXEO tank is removable, for maximum comfort of use.
With a one-litre volume, it allows you to do short or long sessions.

With its clean design, IXEO can easily blend into your home.
Equipped with small wheels underneath its base, you can easily move it effortlessly.
However, if you wish to store the product, it can be lowered to a height of 105cm.
More compact, it can then easily be stored in a dressing room or closet.

To help you assemble your IXEO, simply follow this video:

Successively press the "Steam" button until you reach the desired mode.
• Normal mode: the green light is off.
• Max mode: the green light flashes.
• Min mode: the green light is on steady.


Boost steam:
By pressing the steam trigger 3 times briefly and successively, few sets of ultra-boost steam can be released for garments that require extra attention to remove the creases.
Tap water:
Your appliance has been designed to work with tap water. If your water is very hard (hardness higher than 30°f or 17°dH or 21°e), mix 50% tap water with 50% distilled water (available in stores).
In some seaside regions, the salt content in your water may be high. In this case, use distilled water only.

Softener:
There are several types of softeners and the water in most of them can be used in the steam generator. However, some softeners, especially those that use chemicals such as salt, can cause white or brown stains. This is particularly the case for filter jugs.
If you experience this sort of problem, we suggest you try using untreated tap water or bottled water.

Remember:
Never use rainwater, pure demineralized water or pure distilled water from shops, or water containing additives (such as starch, perfume or water from other household appliances). Such additives can affect the steam properties and at high temperatures, form deposits in the steam generator chamber, which are likely to stain your laundry and cause premature ageing of the appliance.
Discover how to use the IXEO Power thanks to the following video tutorials.

How to iron a shirt?


How to iron pants?


How to sanitize curtains?


How to iron a dress?


How to steam a jacket?
This operation should only be performed after the appliance has been unplugged for more than two hours.
It could be unsafe to remove the calc-collector cap when the device is not cooled down properly. With the high pressure boiler, it helps to produce strong and consistent steam, and it is critical to only remove the calc-collector cap after the appliance is switched off for more than two hours. This allows the pressure of the boiler to decrease to a safe level for releasing the limescale / calcification.

To remove limescale from your appliance, please follow the instructions below:
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The water level in the tank is too low ==> Unplug the appliance and fill the tank.
The pump is unprimed ==>Press and hold the steam button for a few seconds to prime the pump.
The removable tank is not installed correctly ==> Check the correct positioning of the tank on the product.
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
Your product is not plugged in or is not switched on ==> Check that your product is properly connected to a power socket and that the switch is on "I".
The product is in "Stand-by" mode ==> Press the "On-Off" button and wait until it stops flashing.
The water tank is not installed correctly or its locking valve is not closed properly ==> Check that the valve is closed and that the tank is installed correctly on the product.
Your appliance has limescale, consult the "Descaling" section in the instructions.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.
You have used descaling chemicals or additives in the water.
Never add such products to the water tank. These contain organic waste or minerals that condense under the influence of heat and cause spitting, brown dripping or premature aging of your device.
After following the instructions in the user manual for starting the appliance, make sure that your electrical socket is working by plugging another appliance. If it still does not work, do not try to dismantle or repair the appliance yourself, instead, take it to an approved repair centre
Do not use your appliance. To avoid any danger, have it replaced by an approved repair centre.
After rinsing the boiler, you need to press and hold the restart button for about 3 seconds to stop the light flashing.
You have pressed the steam trigger 3 times briefly and successively which triggered the "Boost" mode. The steam is then automatically activated for a few seconds.
Your appliance contains valuable materials which can be recovered or recycled. Leave it at a local civic waste collection point.
Please go to the “Accessories” section of the website to easily find whatever you need for your product.
Find more detailed information in the Guarantee section of this website.
Accessories